Privacy policy

Return, Complaint, and Refund Policy – United States

At DailyPickd, we value transparent shopping conditions, carefully selected products, and reliable customer service. Below, you will find the conditions that apply to returns, damaged or defective items, and refunds for orders shipped to a delivery address within the United States.

Effective Date: October 18, 2026

1. Scope

This policy applies exclusively to orders placed via DailyPickd and shipped to a delivery address within the United States.

2. Final Sale & Return Policy

Please note that all purchases shipped within the United States are considered Final Sale. DailyPickd does not offer voluntary returns, exchanges, or store credit for change-of-mind purchases.

Returns or exchanges based on the following reasons are strictly excluded:

You no longer like the item after receiving it.
You changed your mind after placing the order.
You selected the wrong size, shade, or color variant.
The item does not meet your personal expectations, provided it matches the official product description and is free of defects.
You wish to exchange the item for a different model or product.

Your rights regarding defective, damaged, or incorrectly delivered products remain fully protected as outlined below.

3. Damaged, Defective, or Incorrect Items

If you received an item that arrived damaged, defective, or different from what you ordered, please contact our customer support team immediately:

Email: info@dailypickd.com

To help us resolve the issue quickly, please include the following details in your email:

Your order number
Your full name
A brief description of the issue
Clear photos of the damaged or incorrect item, as well as the shipping package/label

Once we review your claim, we will notify you of the next steps. Verified damaged or defective items are eligible for a free replacement or a full refund.

4. Warranty & Quality Guarantee

We stand behind the quality of our products. If a product is determined to be defective or damaged upon arrival, DailyPickd will offer one of the following solutions at no extra cost to you:

A free replacement shipment
A full or partial refund to your original payment method

Which solution applies is evaluated on a case-by-case basis depending on the nature of the damage and product availability.

5. Claims and Processing Time

Please inspect your order upon receipt and report any visible damage or defects as soon as possible.

Support Email: info@dailypickd.com

We strive to respond to all customer inquiries within 24 hours on business days (Monday – Saturday). Please do not return any items without contacting us first, as unauthorized returns cannot be processed.

6. Return Shipping for Approved Claims

If a physical return is required to inspect or process a verified claim, our support team will provide you with a pre-paid return shipping label and instructions.

Return Address: DailyPickd / Mylcom Hertenlaan 50 3721 DM Bilthoven The Netherlands

For all approved claims, DailyPickd covers the necessary return shipping costs. Please keep your proof of postage/tracking number until the replacement or refund has been finalized.

7. Refunds

Approved refunds will be processed back to your original payment method (e.g., Credit Card, PayPal, Apple Pay, Google Pay) after the claim has been verified.

Please allow 3–7 business days for the refunded amount to post to your account, depending on your financial institution or credit card provider. DailyPickd does not charge any restocking or processing fees for approved claim refunds.

8. Order Cancellations

Once an order is placed, automated processing begins immediately to ensure fast dispatch. If you wish to cancel an order before it ships, please email us immediately at info@dailypickd.com.

While we will do our best to accommodate your cancellation request, we cannot guarantee cancellation once the fulfillment process has started.